Terms & Conditions

Terms & Conditions for courses

Please note that your payments are non-refundable. If you need to transfer your course to an alternative date or topic you may do so if it is more than two full weeks before your course date. A £15 transfer fee will apply. We regret that we are unable to accept any transfers within two weeks of your course date.

If for any reason we need to cancel the course (except bad weather – see below) we will give you as much notice as possible and we will offer you a full refund or a place on another course to the same value.

To complete the diploma courses you will need to complete work at home. It is therefore essential that you have all your own equipment. We will offer discounts on essential items. Your investment will depend on how much Sugarcraft equipment you already own but if you have very little equipment you could spend around £150 to £250 depending on course.

Terms & Conditions for Competitions

Please note that all competition entries are subject to the recipient being able to collect in person from our premises in Herne Bay.  We require each winner to be photographed with their prize.  These photographs maybe used for the purpose of advertising and will include social media.  Prizes are subject to availability.  There is no cash alternative for the prize.  The prize is not negotiable or transferable.

Bad Weather Guarantee

If bad weather prevented you from attending a course or if we were unable to run the course we will arrange for you to attend on an alternative date.

Terms & Conditions for Published, web advertising and offers

These offers are not to be used in conjunction with any other offer or voucher, they are non transferable.  Offers limited to 1 per person per offer.